User role and account permissions
- Jasenko Masic
- Robert Brink
SuperAdmin: Can make organisational changes such as add, edit and delete users. The user is a OrgAdmin in Cloud Director. Can change/remove/add licenses for Microsoft 365. Can read/write support tickets. Can read/write SPLA licenses. Is responsible for SPLA reporting.
Admin: Has same rights as an SuperAdmin except rights to make organisational changes. The user is a OrgAdmin in Cloud Director. Can change/remove/add licenses for Microsoft 365. Can read/write support tickets. Can read/write SPLA licenses.
Contributor: Read/write user. Can choose backup tags, view vms, view networks etc. The user is a vApp User in Cloud Director. Can change/remove/add licenses for Microsoft 365. Can read/write support tickets.
Reader: Can read/view information. Is Console Only in Cloud Director. Can view invoices and view current status of Microsoft 365. Can read support tickets.
Service | Function/Operation | SuperAdmin | Admin | Contributor | Reader |
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Portal | Organization Users: Create |
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 | Organization Users: Read |
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 | Organization Users: Update |
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 | Organization Users: Delete |
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 | Support Requests: Create |
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 | Support Requests: Read |
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 | Support Requests: Update |
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M365 License | License: Create |
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 | License: Read |
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 | License: Update |
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 | License: Delete |
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VDC | Virtual Datacenter: Create |
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 | Virtual Datacenter: Read |
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 | Virtual Datacenter: Update |
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 | Virtual Datacenter: Delete |
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 | Virtual Datacenter: Role translates to: | Cloud Director: Organization Administrator | Cloud Director: Organization Administrator | Cloud Director: | Cloud Director: |
 | SPLA License: Create |
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 | SPLA License: Read |
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 | SPLA License: Update |
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 | SPLA License: Delete |
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