SuperAdmin: Can make organisational changes such as add, edit and delete users. The user is a OrgAdmin in Cloud Director. Can change/remove/add licenses for Microsoft 365. Can read/write support tickets. Can read/write SPLA licenses. Is responsible for SPLA reporting.
Admin: Has same rights as an SuperAdmin except rights to make organisational changes. The user is a OrgAdmin in Cloud Director. Can change/remove/add licenses for Microsoft 365. Can read/write support tickets. Can read/write SPLA licenses.
Contributor: Read/write user. Can choose backup tags, view vms, view networks etc. The user is a vApp User in Cloud Director. Can change/remove/add licenses for Microsoft 365. Can read/write support tickets.
Reader: Can read/view information. Is Console Only in Cloud Director. Can view invoices and view current status of Microsoft 365. Can read support tickets.
Service | Function/Operation | SuperAdmin | Admin | Contributor | Reader |
|---|---|---|---|---|---|
Portal | Organization Users: Create | ✅ | 🛑 | 🛑 | 🛑 |
Organization Users: Read | ✅ | ✅ | ✅ | ✅ | |
Organization Users: Update | ✅ | 🛑 | 🛑 | 🛑 | |
Organization Users: Delete | ✅ | 🛑 | 🛑 | 🛑 | |
Support Requests: Create | ✅ | ✅ | ✅ | 🛑 | |
Support Requests: Read | ✅ | ✅ | ✅ | ✅ | |
Support Requests: Update | ✅ | ✅ | ✅ | 🛑 | |
M365 License | License: Create | ✅ | ✅ | ✅ | 🛑 |
License: Read | ✅ | ✅ | ✅ | 🛑 | |
License: Update | ✅ | ✅ | ✅ | 🛑 | |
License: Delete | ✅ | ✅ | ✅ | ✅ | |
VDC | Virtual Datacenter: Create | ✅ | ✅ | 🛑 | 🛑 |
Virtual Datacenter: Read | ✅ | ✅ | 🛑 | 🛑 | |
Virtual Datacenter: Update | ✅ | ✅ | 🛑 | 🛑 | |
Virtual Datacenter: Delete | ✅ | ✅ | 🛑 | 🛑 | |
Virtual Datacenter: Role translates to: | Cloud Director: Organization Administrator | Cloud Director: Organization Administrator | Cloud Director: | Cloud Director: | |
SPLA License: Create | ✅ | ✅ | 🛑 | 🛑 | |
SPLA License: Read | ✅ | ✅ | 🛑 | 🛑 | |
SPLA License: Update | ✅ | ✅ | 🛑 | 🛑 | |
SPLA License: Delete | ✅ | ✅ | 🛑 | 🛑 | |