| Table of Contents |
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Terms and abbreviations
Terms or abbreviations | Definition |
|---|---|
| Namespace | The Object Storage namespace serves as a container for all of your buckets and objects. |
Service name
Cloudist S3
Service overview
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- Customers can enable or disable their namespace as an S3 Service consumer through the Cloudist Portal.
- Default quota per namespace is 10TB (10.000 GB) and is expandable.
Bucket
- Customers can create, modify and delete buckets as well as object users.
- Buckets can be created in SE-CENTRAL-1 and/or SE-NORTH-1 regions. Buckets created in both regions are replicated between regions. A bucket created with replication enabled cannot later have replication disabled and vice versa.
- Customers can use S3 API calls to manage buckets, objects and users, see DellEMC REST API documentation. Customers can generate secret access keys and manage all credentials in the Cloudist Portal. Access keys are not stored in the Cloudist Portal, customer needs to store the key themself if needed.
- Bucket space limits and data retention time is set per bucket by customer on creation, but can be changed over time if needed. Aggregated space usage for all buckets can never exceed namespace quota.
Security
- Customer can create, modify and delete bucket policies.
- Forced encryption is enabled by default on namespace level and is inherited to all buckets and objects.
- Customers can generate secret access keys and manage all credentials in the Cloudist Portal. Access keys are not stored in the Cloudist Portal, customer needs to store the key themself if needed.
- Customer can manage retention on bucket level.
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- Customer needs to have account created in Cloudist Portal
- Customer needs to have an Internet connection or cross-connection to Cloudist infrastructure to be able to access the service.
- Customer needs to have read, accepted and adhere to Terms & Conditions for service Cloudist S3.
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- The service platform needs to be online and have a connection to the internetnetwork and be able to reach Internet.
Service limitations
- Customer is responsible for maintaining security within namespace, buckets, objects and users.
- Customer is responsible for data protection of objects and buckets, through for example backup, replication or other means.
- Cloudist is not responsible for cannot access any buckets where object encryptions are done encryption is set by the customer.
Service delivery
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Cloudist S3 management interface is delivered to customer over secure Internet protocols through portal.cloudist.solutionsse. This interface enables customer to get an overview of service usage and manage Cloudist S3.
For usage, see DellEMC REST API documentation
Maintenance windows
Maintenance windows are scheduled the third Wednesday 06.00 CET until 12.00 CET every quarter. During maintenance window, the service might be unavailable. Downtime during maintenance windows is not included when calculating service availability.
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Service owner
Michael Holm
E-Mail: michael.holm@cloudistsolutions.com
Business owner
Jasenko Masic
E-Mail: jasenko.masic@cloudistsolutions.comholm@cloudist.se
Service level agreement
See Service level agreement for details
Service pricing
Monthly payment based on daily usage accumulated for the previous month.
See calculator at pricelist - https://portal.cloudist.solutions/ for details.se/priser/
Service support
Service desk is reached https://portal.cloudist.solutions/se or support@cloudistsolutionssupport@cloudist.com se
FAQ and guides/articles about the service can be found in Cloudist Solutions Knowledge Base: https://cloudist.atlassian.net/wiki/spaces/CK/overview
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