Terms and abbreviations

Service name

Cloudist S3

Service overview

Cloudist S3 provides cloud native object storage as a service. The service utilizes the S3 API and therefore is very easy to set up and consume. 

Service features and functions

Features

Namespace

• Customers can enable or disable their namespace as an S3 Service consumer through the Cloudist Portal.
• Default quota per namespace is 10TB (10.000 GB) and is expandable.

Bucket

• Customers can create, modify and delete buckets as well as object users.
• Customers can use S3 API calls to manage buckets, objects and users, see DellEMC REST API documentation. 
• Customers can generate secret access keys and manage all credentials in the Cloudist Portal. Access keys are not stored in the Cloudist Portal, customer needs to store the key themself if needed.
• Bucket space limits and data retention time is set per bucket by customer on creation, but can be changed over time if needed. 
• Aggregated space usage for all buckets can never exceed namespace quota.

Security 

• Customer can create, modify and delete bucket policies.
• Forced encryption is enabled by default on namespace level.
• Customer can manage retention on bucket level. 

Service prerequisites

• Customer needs to have account created in Cloudist Portal
• Customer needs to have an Internet connection to be able to access the service. 
• Customer needs to have read, accepted and adhere to Terms & Conditions for service Cloudist S3.

Service dependencies

• The ECS platform needs to be online and have a connection to the internet. 

Service limitations

• Customer is responsible for maintaining security within namespace, buckets, objects and users.
• Cloudist do not backup or copy any data to other sites from this service.
• Cloudist do not change or adjust retentions set by customers on buckets. Customer is recommended to not have too long retention policies.
• Cloudist is not responsible for any buckets where encryptions are done by the customer and their own keys are used. 

Service delivery

Cloudist S3 is delivered to the customer over secure Internet protocols.

Service owner

CIO

Business owner

COO

Availability

See SLA

Service pricing

See the calculator in the portal

Service availability

Service availability target is 99.3% of uptime, measured as an average of Service Level Agreement availability targets.