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Service

Specific metric

SLT

VDC

Create VDC

3 min

VDC

Create VM

2 min

VDC

Allocate public IP adress

8 h1 business day

DRaaS

Start replication

3 min

DRaaS

Start migration

3 min

BaaS [Cloud Connect]

Activate service

2 min

AaaS [S3]

Establish new storage space

3 min

LaaS [License as a Service]

Change quantity of licenses

1 min

...

Service availability

Monthly availability

Service

SLT

VDC - Operational service delivery

99,9% with BGP

99,6% without BGP

99,6% with external ISP network

DRaaS - [VCDA]

99.9%

BaaS [365 Backup]

99,9%

BaaS [Cloud Connect]

99,9%

AaaS [S3]

99,9%

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