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titleMy data is backed up by Microsoft, do I really need Cloudist M365 backup?

While Microsoft is a reliable service provider with geographical replication and very high uptime, they are only responsible for service availability and infrastructure, not the data that you as a customer store.

Microsoft do not backup data in the traditional sense, they archive data and give administrators limited tools to restore data, and if a user license is removed, the mailbox for that user is archived for 30 days and then it is removed.

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titleWill my Microsoft Teams & Sharepoint data be backup up?

Yes, if you back up an entire organization or explicitly select Teams and SharePoint data.

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titleWhere is my backup data stored?

The data is stored on resilient and secure storage in our datacenters.

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titleHow do I restore my data if needed?

Contact our support for restores. Self-service restore will be available in the Portal.

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titleWhat count as a user

To calculate the number of licenses you need, count the number of users within your Office 365 subscription. You do not need to count the same user more than once across multiple Office 365 services (e.g. the same Exchange Online, SharePoint Online and OneDrive for Business user = one Veeam Backup for Microsoft Office 365 user).