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Reporting

 When do I need to report SPLA usage?

When you use licenses from Microsoft in your VDC environment you are required to report on SPLA. All software apart from Windows Server OS needs to be reported.

Once you have reported a license it will automatically be reported every month. On the 25th of every calendar month a notice will be sent by e-mail to all Super Admin roles in your organisation with a reminder that it is time for the monthly reporting. You only need to report once you have made a change. If there is no change you will continue to be invoiced based on the previous month.

Management

 

 Why are there licenses visible under 'Suspended License'?

When you suspend a license it will be visible under ‘Suspended Licenses’ for 90 days. After 90 days it will be released and removed from view. You will not be charged for suspended licenses.

 How do I order licenses not visible in the 'Add License' list?

If you want to order a specific license not visible in the ‘Add license’ list, please send an e-mail to support@cloudistsolutions.com

 When will I see new licenses in my Microsoft 365 portal?

Once you have updated you license in the portal it takes just several minutes for it to become visible and available

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