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We recommend that you also configure a service account in the Portal in order to authenticate VBR. This way, the Service will not be dependent on a personal account in the Portal. Make sure the account has the role “Admin” or “SuperAdmin”

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Once the service is enabled, note the Customer Id displayed on the top of the Service page, this is used when configuring the service in Veeam Backup & Replication.


Configure VBR

Make sure a suitable user account is set up. The username can be found in the Portal under Settings/Accounts. It is the information in the column Username that will be used by Veeam.

  • Start VBR Console

  • Navigate to BACKUP INFRASTRUCTURE/Service Providers in the menu on the left hand side of the UI

  • Click Add Provider at the top and use the following information in the guide.
    - DNS name or IP address: cc01.fortlax.se

  • Create a new set of credentials by clicking Add…


    - Username must be added in the format of <username>@<customer number><username>@<Customer Id>

  • After creating a set of credentials, click Apply and review the available cloud repositories. The capacity will initially be configured to 1 TB but when capacity use will reach 90% the limit will be increased by an additional 20%. Finish the guide and Veeam will rescan the Service Provider connection.

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