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Table of Contents

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This service is developed as an extension of Cloudist distributor Arrow ECS XSP portal and Microsoft´s API. Cloudist does not own, manage och operate Microsoft subscriptions/licenses. Cloudist only resells, simplifies and provides the ability for managing the subscriptions/licenses.

Microsofts own description of a subscription

Microsoft 365 is a subscription that includes the most collaborative, up-to-date features in one seamless, integrated experience. Microsoft 365 includes the robust Office desktop apps that you’re familiar with, like Word, PowerPoint, and Excel. You also get extra online storage and cloud-connected features that let you collaborate on files in real time. With a subscription, you'll always have the latest features, fixes, and security updates along with ongoing tech support at no extra cost. You can choose to pay for your subscription on a monthly or yearly basis, and the Microsoft 365 Family plan lets you share your subscription with your family for up to 6 people, and use your apps on multiple PCs, Macs, tablets, and phones.

Prenumeration av Microsoft Office 365 kan tecknas och administreras via Portalen. För tydlighets skull noteras det att Fortlax inte i något avseende tar något som helst ansvar för Microsoft Office 365 – varken såvitt avser funktion, tillgänglighet eller i något annat avseende . Kunden åtar sig att följa vid var tid gällande användarvillkor och därmed jämförliga villkor för Microsoft Office 365.

The official Microsoft service description can be found on below link:

https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/office-365-platform-service-description

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Service features and functions

Features

License

Description
  • Microsoft 365 license is a monthly, per-user subscription.
Features
  • Customer can choose various Microsoft 365 plans as per your specific business needs.
  • Customer can add licenses one or multiple choices of licenses
  • Customer can scale up or down in quantity per license

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Service prerequisites

  • Existing Microsoft 365 customer
    • Customer needs to accept Cloudist Solution as Advisor and Arrow ECS as Cloud Solution Provider and Admin by clicking on the link in the portal (Microsoft 365 → Authorize Cloudist) and signing in with a global admin account.
  • New Microsoft 365 customer
    • Customer requests a license in the portal (Microsoft 365 → Add license) and Cloudist will then activate a new Microsoft 365 account with requested license. One the account is activated, Cloudist will provide admin credentials to the customer

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Service options

  • N/A

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Service delivery

IaaS 3.0 The service is delivered to customer over secure Internet protocols or through dedicated secure network connections.through Cloudist portal → Microsoft 365

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Service owner

Jasenko Masic

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Business owner

Jasenko Masic

Availability

  • vCloud Director management user interface
    • Fortlax ensures that vCloud Director management user interface is available during office hours (8AM - 5PM CET, Monday to Friday)
  • Virtual machine
    • Fortlax ensures that customer virtual machines can start, run and stop at any time (this does not include availability of any operating system, application or other software installed in the virtual machine)
  • Virtual Firewall and Router (Edge)
    • Fortlax ensures that customer Edge Firewall is available at any time.

Service pricing

Point to general pricelist

Service availability

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Service pricing

Price list for available licenser are visible in the Cloudist portal → Microsoft 365 → Add license

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Service availability



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Service support

Documentation is found on https://portal.fortlax.se/Services/IaaS/Documentation 

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