Service name
Microsoft 365 subscription
Service overview
Microsoft 365 service provides customers ability to manage their Microsoft subscriptions from the Cloudist portal. Customer can add, change quantity and suspend one or multiple licenses.
This service is developed as an extension Arrow ECS XSP portal and Microsoft´s API. Cloudist does not own, manage och operate Microsoft subscriptions/licenses. Cloudist only resells, simplifies and provides the ability for managing the subscriptions/licenses.
The official Microsoft service description can be found on below link:
Service features and functions
Features
License
Description
- Microsoft 365 license is a monthly, per-user subscription.
Features
- Customer can choose various Microsoft 365 plans as per your specific business needs.
- Customer can add licenses one or multiple choices of licenses
- Customer can scale up or down in quantity per license
Service prerequisites
- Existing Microsoft 365 customer
- Customer needs to accept Cloudist Solution as Advisor and Arrow ECS as Cloud Solution Provider and Admin by clicking on the link in the portal (Microsoft 365 → Authorize Cloudist) and signing in with a global admin account.
- New Microsoft 365 customer
- Customer requests a license in the portal (Microsoft 365 → Add license) and Cloudist will then activate a new Microsoft 365 account with requested license. One the account is activated, Cloudist will provide admin credentials to the customer
Service dependencies
- Cloudist portal needs to be functional and accessible
- Microsoft´s API need to be functional and accessible for Arrow´s XSP Portal API to work
- Arrow ECS XSP Portal API needs to be functional and accessible for Cloudist Microsoft 365 service to work
Service options
- N/A
Service delivery
The service is delivered through Cloudist portal → Microsoft 365
Service owner
Jasenko Masic
E-Mail: Jasenko@cloudist.solutions
Business owner
Jasenko Masic
E-Mail: Jasenko@cloudist.solutions
Service pricing
Price list for available licenser are visible in the Cloudist portal → Microsoft 365 → Add license
Service availability
Service support
Service desk is reached https://portal.fortlax.se/ or support@fortlax.se
FAQ and guides/articles about the service can be found in Cloudist Knowledge Base: https://cloudist.atlassian.net/wiki/spaces/CK/overview